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Cut smartphone taxes to bridge digital divide, GSMA urges African nations

Cut smartphone taxes to bridge digital divide, GSMA urges African nations

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digital divide, GSMA urges African nations July 22, 2026 5:59 pm Smartphones. Photo: Leadership By  Sami Tunji

Kindly share this story: The GSM Association has urged African governments, including Nigeria, to reduce taxes on

entry-level smartphones and implement regulatory reforms to accelerate digital inclusion. The association warned that

about 961 million Africans covered by mobile broadband networks remain offline and risk being excluded from the

artificial intelligence revolution. The call was made on Wednesday at the ATU-GSMA Workshop on Advancing Africa’s

Digital Future: Data, Connectivity and Satellite Regulation, held during the 7th Ordinary Session of the Conference

Preparatory Committee of the African Telecommunications Union in Abuja. The GSMA is a global organisation representing

mobile network operators and the broader mobile ecosystem, working with governments and industry stakeholders to advance

digital connectivity and policy development worldwide. The workshop brought together regulators, policymakers and

industry leaders to discuss measures to strengthen Africa’s digital economy. Speaking at the event, the Senior

Director of Public Policy and Communications at GSMA Africa, Caroline Mbugua, said Africa’s AI ambitions would

depend largely on making smartphones affordable and ensuring more people used existing broadband infrastructure.

“We are now entering what you call the era of intelligence. “The era of intelligence requires that we have

an already existing, robust infrastructure, robust connectivity that can support the growth of artificial intelligence

on the continent and globally,” she said. She noted that although mobile broadband coverage had expanded

significantly across Africa, adoption remained low. She stated, “We highlighted that we have a whole 961 million

Africans that are covered by mobile broadband services but are not using the service. This is what we refer to as a

usage gap. If this remains unaddressed, it means that this number will be left behind when it comes to the adoption of

AI.” According to her, governments should prioritise fiscal reforms to make smartphones more affordable.

“The reduction of taxes, particularly on entry-level devices, is one that is key and needs to be done as a

matter of urgency,” she said, citing South Africa’s removal of a nine per cent luxury goods tax on

entry-level devices as an example that boosted smartphone adoption. “Affordability is a challenge.” Mbugua

said only about nine per cent of Africans remained outside mobile broadband coverage, but connecting remote communities

was expensive because infrastructure deployment in rural areas could cost between two and five times more than in urban

centres while generating up to ten times less revenue. She advocated technology-neutral regulations to

enable operators deploy the most appropriate technologies, including satellite services, to bridge connectivity gaps,

while urging governments to adopt “regulatory parity.” “Same service, same rules,” she said,

explaining that providers offering similar communications services should operate under comparable regulatory

obligations to promote competition and protect consumers. She also unveiled the Digital Africa Index, which measures

countries’ digital development and policy environment, describing it as a data-driven tool to guide reforms.

“The Digital Africa Index is a tool that we are calling on regulators and policymakers to use as a reference point

when looking at decisions to be made because policy and regulatory reforms need to be done in a data-driven

manner,” she said, adding that Nigeria was among the countries performing relatively well in several indicators

but still had room for improvement. Related News How to apply for FG’s loan for laptops, smartphones, others FULL

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biggest infrastructure challenge, experts say Mbugua further disclosed that GSMA would launch its AI Atlas initiative to

integrate African languages into large language models, noting that Nigeria already had four local languages

participating in the project. Also speaking, GSMA’s Head of Policy and Regulation, Michaela Angonius, urged

African governments to modernise telecommunications licensing frameworks, arguing that technology-specific licences had

become outdated. “The current way of looking at licences for the industry is very technology specific, and that

doesn’t help anyone when technologies are moving as fast as they are today,” she said. She recommended

technology-neutral licensing that would apply equally to mobile operators, internet service providers and satellite

companies, saying this would help regulators respond more effectively to emerging technologies. Angonius also called for

better utilisation of Universal Service Funds, saying idle funds effectively imposed additional costs on operators.

“A lot of USF funds are unused. That de facto means that you have an additional tax on the industry, which raises

the end-user prices. When we’re seeing that the usage gap is a big problem for the region, having additional taxes

that are not being used is detrimental,” she said. She added that improving investment conditions rather than

imposing detailed quality-of-service regulations would produce better connectivity outcomes, while also calling for

governments to remove levies on entry-level smartphones to improve affordability. Earlier, the Secretary-General of the

African Telecommunications Union, John Omo, said the latest GSMA Mobile Economy Africa Report highlighted the growing

importance of telecommunications to Africa’s economy. According to him, mobile technologies and services now

contribute $240bn to the continent’s economy, support about 13 million jobs, and generate $45bn in government

revenue annually. Omo, however, stressed that expanding network coverage alone was no longer enough. “Coverage

cannot be our only measure of progress,” he said, noting that what mattered was whether people could afford

digital services, had the skills to use them and trusted the platforms available. He urged regulators to use the Digital

Africa Index not merely as a report but as a tool to interrogate national performance, identify data gaps and strengthen

evidence-based policymaking. Also presenting the findings of the Digital Africa Index, Principal Economist at GSMA

Intelligence, Kalvin Bahia, said Africa had made remarkable progress in expanding mobile broadband coverage, with the

coverage gap falling from about 40 per cent a decade ago to less than 10 per cent in 2024. He warned, however, that the

usage gap remained the continent’s biggest digital challenge. “If we don’t change this, and if the

trend doesn’t accelerate, then closing the usage gap could take another 30 years,” Bahia said. He noted that

only about 28 per cent of Africans currently used mobile internet, while less than half accessed it through 4G or 5G

smartphones despite much wider network availability. Bahia added that countries with stronger policy and regulatory

frameworks generally recorded better digital development outcomes, reinforcing the need for evidence-based reforms

across the continent. Sami Tunji Sami Tunji is a Senior Business Correspondent at Punch Newspapers with about five years

of experience in data-driven reporting. He covers finance, ICT, and broader macroeconomic issues, combining analytical

insight with clear storytelling. Sami’s work reflects strong editorial judgment, professional development, and a

commitment to accurate and informative business journalism. Kindly share this story: All rights reserved. This material,

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