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digital divide, GSMA urges African nations July 22, 2026 5:59 pm Smartphones. Photo: Leadership By Sami Tunji
Kindly share this story: The GSM Association has urged African governments, including Nigeria, to reduce taxes on
entry-level smartphones and implement regulatory reforms to accelerate digital inclusion. The association warned that
about 961 million Africans covered by mobile broadband networks remain offline and risk being excluded from the
artificial intelligence revolution. The call was made on Wednesday at the ATU-GSMA Workshop on Advancing Africa’s
Digital Future: Data, Connectivity and Satellite Regulation, held during the 7th Ordinary Session of the Conference
Preparatory Committee of the African Telecommunications Union in Abuja. The GSMA is a global organisation representing
mobile network operators and the broader mobile ecosystem, working with governments and industry stakeholders to advance
digital connectivity and policy development worldwide. The workshop brought together regulators, policymakers and
industry leaders to discuss measures to strengthen Africa’s digital economy. Speaking at the event, the Senior
Director of Public Policy and Communications at GSMA Africa, Caroline Mbugua, said Africa’s AI ambitions would
depend largely on making smartphones affordable and ensuring more people used existing broadband infrastructure.
“We are now entering what you call the era of intelligence. “The era of intelligence requires that we have
an already existing, robust infrastructure, robust connectivity that can support the growth of artificial intelligence
on the continent and globally,” she said. She noted that although mobile broadband coverage had expanded
significantly across Africa, adoption remained low. She stated, “We highlighted that we have a whole 961 million
Africans that are covered by mobile broadband services but are not using the service. This is what we refer to as a
usage gap. If this remains unaddressed, it means that this number will be left behind when it comes to the adoption of
AI.” According to her, governments should prioritise fiscal reforms to make smartphones more affordable.
“The reduction of taxes, particularly on entry-level devices, is one that is key and needs to be done as a
matter of urgency,” she said, citing South Africa’s removal of a nine per cent luxury goods tax on
entry-level devices as an example that boosted smartphone adoption. “Affordability is a challenge.” Mbugua
said only about nine per cent of Africans remained outside mobile broadband coverage, but connecting remote communities
was expensive because infrastructure deployment in rural areas could cost between two and five times more than in urban
centres while generating up to ten times less revenue. She advocated technology-neutral regulations to
enable operators deploy the most appropriate technologies, including satellite services, to bridge connectivity gaps,
while urging governments to adopt “regulatory parity.” “Same service, same rules,” she said,
explaining that providers offering similar communications services should operate under comparable regulatory
obligations to promote competition and protect consumers. She also unveiled the Digital Africa Index, which measures
countries’ digital development and policy environment, describing it as a data-driven tool to guide reforms.
“The Digital Africa Index is a tool that we are calling on regulators and policymakers to use as a reference point
when looking at decisions to be made because policy and regulatory reforms need to be done in a data-driven
manner,” she said, adding that Nigeria was among the countries performing relatively well in several indicators
but still had room for improvement. Related News How to apply for FG’s loan for laptops, smartphones, others FULL
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biggest infrastructure challenge, experts say Mbugua further disclosed that GSMA would launch its AI Atlas initiative to
integrate African languages into large language models, noting that Nigeria already had four local languages
participating in the project. Also speaking, GSMA’s Head of Policy and Regulation, Michaela Angonius, urged
African governments to modernise telecommunications licensing frameworks, arguing that technology-specific licences had
become outdated. “The current way of looking at licences for the industry is very technology specific, and that
doesn’t help anyone when technologies are moving as fast as they are today,” she said. She recommended
technology-neutral licensing that would apply equally to mobile operators, internet service providers and satellite
companies, saying this would help regulators respond more effectively to emerging technologies. Angonius also called for
better utilisation of Universal Service Funds, saying idle funds effectively imposed additional costs on operators.
“A lot of USF funds are unused. That de facto means that you have an additional tax on the industry, which raises
the end-user prices. When we’re seeing that the usage gap is a big problem for the region, having additional taxes
that are not being used is detrimental,” she said. She added that improving investment conditions rather than
imposing detailed quality-of-service regulations would produce better connectivity outcomes, while also calling for
governments to remove levies on entry-level smartphones to improve affordability. Earlier, the Secretary-General of the
African Telecommunications Union, John Omo, said the latest GSMA Mobile Economy Africa Report highlighted the growing
importance of telecommunications to Africa’s economy. According to him, mobile technologies and services now
contribute $240bn to the continent’s economy, support about 13 million jobs, and generate $45bn in government
revenue annually. Omo, however, stressed that expanding network coverage alone was no longer enough. “Coverage
cannot be our only measure of progress,” he said, noting that what mattered was whether people could afford
digital services, had the skills to use them and trusted the platforms available. He urged regulators to use the Digital
Africa Index not merely as a report but as a tool to interrogate national performance, identify data gaps and strengthen
evidence-based policymaking. Also presenting the findings of the Digital Africa Index, Principal Economist at GSMA
Intelligence, Kalvin Bahia, said Africa had made remarkable progress in expanding mobile broadband coverage, with the
coverage gap falling from about 40 per cent a decade ago to less than 10 per cent in 2024. He warned, however, that the
usage gap remained the continent’s biggest digital challenge. “If we don’t change this, and if the
trend doesn’t accelerate, then closing the usage gap could take another 30 years,” Bahia said. He noted that
only about 28 per cent of Africans currently used mobile internet, while less than half accessed it through 4G or 5G
smartphones despite much wider network availability. Bahia added that countries with stronger policy and regulatory
frameworks generally recorded better digital development outcomes, reinforcing the need for evidence-based reforms
across the continent. Sami Tunji Sami Tunji is a Senior Business Correspondent at Punch Newspapers with about five years
of experience in data-driven reporting. He covers finance, ICT, and broader macroeconomic issues, combining analytical
insight with clear storytelling. Sami’s work reflects strong editorial judgment, professional development, and a
commitment to accurate and informative business journalism. Kindly share this story: All rights reserved. This material,
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